BUSINESS PROFILE in real-time, and creates a more consistent, connected experience across the business.
WORKJAM SUPPORTS A MORE OPEN, TRANSPARENT AND INCLUSIVE CULTURE BY GIVING EVERYONE ACCESS TO THE SAME INFORMATION AND A STRONGER VOICE.
Longer term, the platform helps strengthen communication, engagement and trust. It supports faster change adoption, more consistent ways of working and better insight into what colleagues are experiencing across the estate.
Culture is built through everyday moments. WorkJam supports a more open, transparent and inclusive culture by giving everyone access to the same information and a stronger voice.
It has also simplified the publishing process as all colleagues can access on one simple system. Our previous methods often relied on having to author the same content several times to suit the different platforms.
How do you see Benson for Beds developing in the coming years?
We’ re continuing to invest in our colleague expertise to enhance even further our customer experience and colleague engagement. We are also continuing our journey to make Bensons an even greater place to work. Leadership capability, colleague wellbeing and DEI [ diversity, equity and inclusion ] are also key to the next 12 months. The utilisation of WorkJam even further will be a key enabler to make work simpler and more connected. The direction of travel is very much about consistency, inclusivity and enabling our people to deliver brilliant experiences for customers every day.
Tell me more about your career.
When colleagues feel informed, connected and listened to, it reinforces a sense of belonging – and that’ s critical in a large, geographically dispersed business like ours.
What’ s the best feature which WorkJam offers?
WorkJam brings task, communication, information and engagement into one accessible platform, designed specifically for frontline workforces. It helps us reach colleagues where they are,
As Chief People Officer, I’ m accountable for the full colleague experience at Bensons for Beds – from attraction, recruitment and onboarding, through learning, development, engagement and performance, to wellbeing, reward and employee relations.
My role is very much about ensuring we have the right people strategy to support a multi-site vertically integrated retail business, while building a culture where colleagues feel connected, supported and able to do their best work. x
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