Intelligent CXO Issue 54 | Page 50

THOUGHT LEADERSHIP

There aren’ t many certainties in life, and far fewer in the corporate world – but one thing’ s for sure: at some point your business will undergo a change. It could be a huge shift, a merger, an acquisition or a restructure. It could be something smaller – but no less impactful on the people within the company whose jobs will fundamentally alter as a result.

Naturally, it’ s important to get the process right when approaching any type of change management within a business. But what’ s absolutely critical – the maker or breaker – is mindset.
Experience not exams
Whether leaders like it or not, businesses change all of the time. Mark Green, CEO at Change Rebellion, says business leaders need to stop viewing change as a process and start treating it as a cultural evolution. He looks at how to build long-term, in-house capability instead of‘ renting resilience’.
It is incredibly easy, especially with the world wide web at your fingertips, for anyone to take a short course and get a piece of paper which says they’ re qualified in change management. Yet when you consider all of the variables, and all of the possible combination of factors which fall under the umbrella of‘ change’, how on earth can a quick online qualification prepare leaders to successfully navigate all of the possible scenarios they may face during the course of a company’ s evolution?
No matter how shiny the certificate, the reality is that only a solid track record of overcoming change challenges, delivering successful projects and engaging impactfully with employees can truly enable a leader to be defined as a change management expert.

MINDSET OVER PROCESS: WHY BUSINESS LEADERS NEED TO SHIFT THEIR PERCEPTION OF CHANGE MANAGEMENT

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