LATEST UPDATES
TeamViewer to acquire 1E , a leader in Digital Employee Experience
TeamViewer , a global leader in remote connectivity and digital workplace solutions , has announced the acquisition of 1E , a leader in Digital Employee Experience ( DEX ) management tools . TeamViewer has signed an agreement with Carlyle Europe Technology Partners , part of global investment firm , Carlyle , to buy London-based 1E at an enterprise value of US $ 720 million on a cash-free , debt-free basis , which is expected to close in early 2025 after obtaining all necessary regulatory approvals .
This transformational transaction positions TeamViewer as a strong player in the digital workplace market by integrating TeamViewer ’ s remote access and support expertise with 1E ’ s autonomous IT platform . The combined offering enhances customer benefits by proactively preventing IT issues and providing efficient remote expert support to resolve them . Together with 1E , TeamViewer will deliver an industry-leading , onestop-shop for IT operations , intelligent endpoint management and enhanced user experience in the digital workplace .
1E , with its c . 300 employees , offers a leading DEX platform that delivers real-time visibility on enterprise IT landscapes , promptly identifying issues as they arise and automating remediation directly on the endpoint . This minimises downtime , disruptions and costs as well as enhances overall IT performance , employee experience and satisfaction . The 1E team , led by Chief Executive Officer , Mark Banfield , has on average delivered double-digit profitable revenue growth over the past three years , with annual recurring revenue of US $ 77 million ( as of September 2024 ) and more than 99 % of the sales coming from enterprise customers .
UK business leaders struggle to understand cyber-risk
Despite the UK Government ’ s latest figures showing that 74 % of mid-to-large UK businesses have experienced cybercrime , IT and financial leaders working at the UK ’ s largest firms demonstrate a poor understanding of cyber-risk as a financial risk , finds a new survey from cyber-risk solutions company , Resilience .
The results demonstrate a gap in understanding between what actually drives the greatest financial losses for companies versus what drives the media conversation . The results also demonstrate an urgent need for cybersecurity leaders to educate and enable themselves with the right solutions in order to make better business decisions around cybersecurity investment and cyber-risk management . leaders surveyed expressed concerns about ransomware , despite the National Cyber Security Centre ( NCSC ) recognising it as the UK ’ s most significant cyberthreat .
While ransomware has larger financial ramifications for a company , being the cause of more than 80 % of losses for Resilience clients in 2023 – 24 , data breaches subject businesses to stricter scrutiny . Under General Data Protection Regulations , companies must report such incidents within 72 hours , adding pressure to effectively manage these breaches .
The survey , conducted in partnership with YouGov , surveyed 206 financial and IT decisionmakers across UK firms with an annual turnover of more than £ 100 million .
Data breaches were the leading cause of concern for business leaders , with 72 % identifying them as their primary cyber-risk . In contrast , only 47 % of
www . intelligentcxo . com
9