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Publicis Sapient is a digital business transformation partner powered by AI . Sheldon Monteiro is Chief Product Officer at the company and he spoke to us about his daughter ’ s opinion on his most memorable achievement and how being an introvert has helped him succeed .

Describe your current job role .

As Chief Product Officer at Publicis Sapient , I

lead a team of nearly 3,000 talented product and programme management people who are all about making things happen . We ’ re focused on using technology not just to streamline processes , but to enhance how customers experience and interact with businesses .

For us , the ‘ product ’ isn ’ t just something we deliver – it ’ s a way of thinking . It ’ s about ensuring that what we create for and with our clients truly meets the needs of their customers and aligns with their business goals . We ’ re always looking for new ways to innovate , move fast and scale solutions that deliver results .

My job is also about guiding our clients from a project-based approach to a product mindset and ways of working . It ’ s about helping our joint teams focus on value and work towards outcomes that really make a difference for their customers and their business . industries to bring AI into our offerings and to change how we work internally . It ’ s a big job , but it ’ s also incredibly exciting to be part of something that ’ s shaping the future .

What would you describe as your most memorable achievement ?

Well , that depends on who you ask . If you ask my younger daughter , she ’ ll tell you it ’ s the app we built that guarantees her a smooth ride to nuggets at the drive-thru , no matter where she is . And honestly , she might be right !

But if you ask me , I ’ d say it ’ s the executive transformation leadership programmes I helped establish over a decade ago . I ’ ve been championing these programmes since the start , and it ’ s been incredible to see the impact they ’ ve had . The specifics of what we teach evolve continuously , but what really blows me away is how the people who ’ ve gone through these programmes have taken what they ’ ve learned and ran with it .

But honestly , one of the most important parts of my role is finding and keeping great people . Our teams are what make the magic happen , and I ’ m all about helping them grow and succeed .

In the past year and a half , I ’ ve also been leading our company ’ s journey into AI . It ’ s been a fascinating challenge – working across different

They ’ ve gained new purpose , sharpened their influence skills and developed an uncanny ability to see around corners . It ’ s amazing to see the fearless and forward-thinking leaders they ’ ve become , and the impact they are making in the world .

But let ’ s be real – my daughter ’ s opinion might just take the cake ! www . intelligentcxo . com

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