CXO INSIGHT
In Anglada ’ s experience , talent is the cornerstone of corporate success . “ We are a people-first company and our greatest asset is the talent that drives us forward ,” he said . “ To attract and retain top talent in the tech industry , beyond offering competitive compensation and benefits , companies should invest in skills development , foster a positive company culture , provide meaningful work and stay competitive in the market .” and safety while allowing for innovation . The UAE , for instance , has developed forward-thinking AI policies , including the establishment of the AI Regulatory Lab ( RegLab ), a sandbox for testing AI applications in controlled environments . This approach allows businesses like ours and our partners to innovate while ensuring compliance with regulatory standards and mitigating risks associated with AI adoption ,” Anglada said .
By implementing these strategies , e & enterprise has created an attractive and rewarding work environment comprising 2,000 experts from more than 65 nationalities .
AI is not only revolutionising the private sector but also significantly enhancing public services , with countries like the UAE and Saudi Arabia leading the way with innovative AI applications that serve as global models .
AI : A government game-changer
Generative AI ( GenAI ) is poised to revolutionise government operations . Estimates suggest GenAI could boost government productivity by a staggering US $ 1.75 trillion per year globally by 2033 . This transformative potential underscores the importance of governments embracing AI technologies to enhance efficiency , improve service delivery and drive economic growth .
Governments in the region are actively driving the adoption of AI through strategic initiatives . Examples include the UAE ’ s Smart Dubai initiative and Saudi Arabia ’ s Vision 2030 , which are spearheading the transformation of landscapes and public services through AI technologies .
These initiatives prioritise enhancing efficiency , reducing costs and delivering improved services to residents . A notable example is Dubai ’ s Autonomous Transportation Strategy , which aims to make 25 % of all transportation services autonomous by 2030 . Friendly regulations that foster innovation and mitigate risks are crucial for the successful implementation of such AI-driven initiatives .
By setting the right conditions for AI innovation , governments in the region are not only driving economic growth but also reaping the benefits of cutting-edge technologies , which offer numerous benefits to both citizens and public sector entities .
For example , digital capabilities are driving the adoption of digitised identity solutions in governments across the region . These solutions create interconnected digital ecosystems that include user authentication , unique identifiers and credential verification . By leveraging advanced authentication methods like biometrics and two-factor authentication , these ecosystems enhance security and streamline access to government services .
Unique identifiers simplify interactions between citizens and government departments , while credential verification ensures the authenticity of documents . Smartphone-based digital wallets offer a convenient and secure way for individuals to manage and present their identities , facilitating faster and easier access to public services . This not only improves service delivery but also enhances data privacy and security .
Adopting a holistic approach to Digital Transformation
To successfully navigate Digital Transformation , leaders must prioritise a culture of innovation , customer-centricity , collaboration , cybersecurity , agility and talent investment . By fostering a culture that encourages innovation and experimentation , leaders can empower their teams to drive Digital Transformation . Placing the customer at the centre of all initiatives ensures that digital efforts are aligned with real-world needs .
“ With strategic planning and proactive policies , the Middle East is on the cusp of becoming a global powerhouse in AI . Proactive government regulations can serve as a critical enabler for AI deployment by providing clear frameworks that promote trust
Collaborating with external partners can bring fresh perspectives and accelerate progress . Strong cybersecurity measures are essential to protect sensitive data and maintain trust . Adapting to the rapidly changing digital landscape requires agility and flexibility . Finally , investing in cutting-edge technology and developing a skilled workforce are crucial for driving the digital agenda .
As e & enterprise continues to build out its AI capabilities , offering tailored solutions that align with the specific needs of each organisation , Anglada ’ s parting advice is to embrace AI as a strategic priority and start unlocking its potential to stay ahead of the curve – “ For companies that haven ’ t embarked on their Digital Transformation journey , my advice is to start now . Don ’ t limit your vision ; look outside the existing boundaries , considering what your organisation is capable of . Leadership , regardless of organisational size , should actively create a culture of innovation and invest in reinventing while maintaining business as usual . Leaders should instill passion through their people and ensure that they have the right skillsets on the journey .” x
54 www . intelligentcxo . com