Intelligent CXO Issue 41 | Page 9

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AI aspirations threatened by lack of skills for over a third of global CIOs

Over one-third ( 35 %) of global enterprises are struggling to retain or attract crucial skills in AI , data and automation , which is threatening their optimistic AI ambitions . This is according to research from an IDC InfoBrief , commissioned by Expereo , Enterprise Horizons 2024 , which highlights a critically low supply of AI expertise , despite AI now being considered as the biggest priority for CIOs across the world .

The research of 650 technology leaders in global enterprises across Europe , US and APAC showed that not only are enterprises struggling to attract or retain crucial talent , but their current external technology partners are not aligned to their AI ambitions either . Twenty-nine percent of global CIOs said their current external technology partners do not have the right capabilities in place to support AI initiatives , and 28 % of global respondents feel regional variations in ability to implement AI initiatives is a key challenge .
The other leading obstacle to fulfilling AI ambitions include navigating AI governance and ethics ( 36 %). This refers to ongoing challenges such as regulation , trust and data protection when it comes to using AI tools in a business setting . This is another concern which could be eased with support and guidance by experienced AI talent .
The survey found that 42 % of CIOs also believe that training for new ways of working , a result of AI , is one of the biggest IT challenges in supporting remote and hybrid workers .

Marketplacer helps Tesco launch online marketplace to deliver customers ’ household needs

Marketplacer has partnered with Tesco to launch its new online marketplace . range to deliver for their growing household needs and build loyalty – giving their customers a one-stop-shop .

Marketplacer is a global technology platform that enables brands , retailers , suppliers , communities and innovators to build and scale successful online marketplaces and range extension programmes .
This relationship will enable Tesco to extend its range of products in existing and new categories to enhance customer experience and boost revenue . The launch marks the first step in the marketplace direction for Tesco , powered by Marketplacer ’ s Software-as-a- Service ( SaaS ) technology . It offers Tesco customers access to more third-party products online that complement its existing
The strategic project , which commenced in June , will continue to expand , with the addition of further third-party sellers , over the months to come . Marketplacer ’ s platform will enable the supermarket to find and easily connect products from third-party sellers at scale .
Tesco ’ s third-party suppliers are also its customers so it needed a solution that would deliver a great seller experience , while also offering superior customer experience .
Marketplacer was able to ensure a frictionless , secure and scalable onboarding experience for setting up new sellers or inducting their product selection on Tesco ’ s Marketplace and support the grocer to enter new industry sub-sectors . A broader selection enables the supermarket to meet more of its customers ’ needs , keeping them returning to Tesco time and again .
Marketplacer was able to provide fast , flexible , secure and easilyscalable marketplace platform technology that aligned perfectly with its accelerated time-to-market target .
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