Intelligent CXO Issue 40 | Page 68

BUSINESS INSIGHTS
of knowledge about how your business operates , someone will have to relearn all the hard-earned lessons at your expense .
An AI-driven negotiation system that standardises processes enables you to capture and track essential information . You ’ re reducing the impact of key person risk . Moreover , you can generate crucial insights from the data you ’ ve captured during negotiations , which you ’ re not currently doing .
Tailoring AANI to your business needs
Choosing AANI doesn ’ t mean letting go of the reins . Companies may choose to rely on autonomous negotiation software once they ’ re confident that the technology is performing on par with humans . You can
run AANI parallel to day-to-day business negotiations and test it regularly to ensure it is robust .
Until you fully commit to using AANI , you can have a person at the other end of the auto-negotiating process checking what ’ s going on . You decide what you ’ re comfortable with whilst using various auto-negotiating tools .
AANI levels range from co-pilot to fully auto-pilot , with multiple safeguards in place . So , a human can interject at any point during the negotiation . It allows you to manage the negotiation and feel more secure .
Freeing up your most valuable resource : time
Time is the most valuable commodity in retail . Once spent , you can never get it back . Every aspect of retail demands robust time management , from handling inventory to analysing data , from organising marketing campaigns to maximising point-of-sale transactions .
For many retailers , the race against time is like fighting a losing battle . AANI is a game-changer in this regard . Here ’ s where it adds value : it removes the burden of ‘ time-consuming ’ mundane tasks . It allows you to direct your efforts to higher-value activities that yield better results and bring more money to your business .
The future of retail negotiations
Economic uncertainty , changing consumer behaviour and high inflation are expected to continue disrupting the industry in the foreseeable future . Navigating uncertainty means weighing up the variables and making quick adjustments . AANI does precisely that and more . It is the future . Companies that have begun using AANI are impressed by its bargaining power . They ’ re equally impressed that they have a direct hand in training the technology because it learns from them and uses the information to supercharge their negotiations . x
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