Intelligent CXO Issue 40 | Page 26

BUSINESS STRATEGY
resilience now needs a more sophisticated approach . While it remains the foundation of effective strategy , it ’ s no longer about weathering isolated storms . It ’ s about charting a course through a complex web of interconnected challenges and building long-term agility . Resilience now encompasses the proactive , as well as the reactive , to drive sustained success .
Businesses now need to be able to pivot and adjust strategies in response to unexpected changes in circumstances . This might involve embracing new technologies to drive efficiencies ,
WORK WITH YOUR TEAM TO GET DIVERSE PERSPECTIVES AS YOU EVALUATE THE POTENTIAL IMPACT OF EACH VULNERABILITY AND DEVELOP CREATIVE SOLUTIONS FOR HOW YOU MIGHT RESPOND TO THEM . adapting product offerings to meet evolving consumer demands or restructuring supply chains to reduce risk . In tandem , companies need to foster a culture of continuous improvement and lifelong learning . For example , GXO , a world leader in providing cutting-edge logistics and warehousing solutions , is not only introducing robots into its warehouses but also AI-powered technology to streamline operations . As a result , it has partnered with Multiverse to launch a 15-month data training programme . GXO has also identified a need to upskill its employees in areas such as data analysis as they roll out new technologies ( real-time tracking , predictive analytics , IoT integration , etc .).
Marriott ’ s ‘ Development Academy ’ and McDonald ’ s ‘ Archways to Opportunity ’ are education initiatives designed to increase employees ’ capabilities . By upskilling and reskilling employees , these programmes equip them with the knowledge and skills necessary to adapt to changing business needs . Walmart has taken similar steps but has explored ways to mitigate related costs by partnering with online learning platform , Springboard . Introducing a culture of continuous learning carries a cost . However , it does offer numerous benefits – fostering a more adaptable workforce in the long run and more engaged employees in the short-term . When employees are empowered to learn and contribute , resistance to change diminishes , fostering more adaptability and innovation .
26 www . intelligentcxo . com