GET TO KNOW

Epicor creates industry-specific software solutions and services that enable a world of better business . Steve O ’ Keeffe , RVP UK & Ireland , Epicor , joined the company in January and tells us more about his job role and his style of management .

Describe your current job role .

As Regional Vice President for the UK & Ireland at Epicor , my responsibilities include regional sales management , overseeing business operations and leading teams to bring in vital growth as part

of our journey to becoming a true cloud SaaS vendor in the region . My team supports SMEs in the distribution , manufacturing and building supplies industries in implementing the most scalable cloud solutions and modules that are tailored to their business ’ needs and go beyond ERP capabilities .

Most importantly , a key part of my role is to actively engage with our customers , driving customer loyalty and continuing to listen to their requirements as to how we can achieve and fulfil their business ambitions by Digital Transformation .

What would you describe as your most memorable achievement ?

For me , it has to be raising my son . As a single working parent , it has meant that I have become very focused , organised and more structured in my approach to the way I carry out both my business and personal life . Many lessons learned have shaped me to be more rigid , concise and knowing that the concept of time should be seen as an entity that you can ’ t get back .

What style of management philosophy do you employ with your current position ?

Leading on from my previous answer , I wouldn ’ t say I employ any single management philosophy , but my structured approach has certainly helped me in my working life to become more focused and driven on the priorities . Having a diverse role , I am very lucky to work with an experienced and enthusiastic team . Since joining in January , my team would probably say my management style is straight cut and to the point – going back to my focused and rigid style . I think my way of working has positively impacted the team by getting them to think about maximising and truly valuing their own time and concentrating on what is important and what will create the most impact .

I am also a strong advocate for bringing in and recruiting young talent and graduates to the workforce . The passion , energy and willingness to learn is extremely rewarding – I always end up learning something new at the same time ! There ’ s www . intelligentcxo . com

67