BUSINESS PROFILE worldwide . Their access to technology is enabling them to grow efficiently and has had a direct impact on the health of our local economies . We ’ ve moved on from the era of difficult-to-use apps and software , and teams want something simple and quick to implement if they are to harness the power of the human voice .
User-friendly tech is also how we empower global sales and support teams to remove time-intensive admin from their days and put those hours back into connections with their customers , from which they can extract meaningful and actionable insights . The ramifications of this are huge – yes , there ’ s revenue , but also a sense of enjoyment and purpose from both sides . From the beginning of things in 2014 to ( almost 10 years later ) the continued evolution of our AI features with the launch of the AI Starter Package this month – the idea of making great conversations happen has always been our goal .
What kind of clients and market do you serve ?
While our customers are primarily customerfacing , such as sales and support teams , the range of companies we work with is huge – we have around 20,000 customers worldwide . From the property sector to healthcare , from recruitment to travel . If a team wants to make a connection with their customers – we ’ re there to make it happen .
When it comes to where we ’ re doing this , our roots may be in France , but we go far beyond its borders with international growth one of our main aims . Eighty-five percent of Aircall ’ s revenue is generated outside of France , with the APAC region a particular driver of our growth . We ’ re also seeing very strong traction in EMEA – especially the UK and Ireland , Germany and our home turf of France . While the US remains a key market for us .
Olivier Pailhes , Co-founder and CEO , Aircall
www . intelligentcxo . com
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