TECH TRENDS be supported by implementing Smart Office technology for your workplace .
What is a Smart Office ?
Smart Offices incorporate technology to increase and boost employee productivity , employee experience and well-being .
Workplace experience includes the full experience of being in the office , everything from making a meeting room booking to getting a coffee , making a call and getting help from HR . The experience is made ‘ Smart ’ when the principles of hyper-personalisation and converged automation are applied .
Tech trends to watch out for in the Smart Office
The key tech trends to watch out for in the coming years when implementing a Smart Office model are :
Converged automation
Converged automation involves the merging of disciplines – HR , IT and facilities management and using the data from all these areas to create Smart automated responses . Data-driven decision-making underpins this approach to IT services . Customers will ask more and more often to interact via video rather than via webchat so service desks need to provide this option .
Hyper-personalisation
In the context of a Smart Office , hyperpersonalisation looks like providing a unique experience for the serviced office space , predicting your needs with technology . With technology mapping patterns of behaviour and building precise user profiles , services are offered in a uniquely personal way – from the way you drink your coffee in the morning to booking your desk , tailoring the light , air and desk space to suit the user profile requirements .
It can even go a step further with enhancements like tinted windows for those with neurodiversity needs , in order to provide a more accessible office space for everyone . The possibilities are limitless and are just starting to become more widespread . With accessibility in the workplace being placed higher on the agenda than ever before , it ’ s a good time for your business to carry out an audit to check if it is meeting basic accessibility requirements for all your employees – and problem solve anything which comes up with Smart Technology .
Real-time translation
Facilitating real-time translation in a conversation is the future of translation services . This will help people from around the world to conference in a new way . Doing business internationally has never been easier with the use of Smart Devices to enhance business communications .
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