Intelligent CXO Issue 30 | Page 14

TECH TRENDS

How service automation will create the Smart Offices of the future

It ’ s no secret that employers have had to up their game to make sure that they retain the top talent . Employees have found themselves in a greater position of power , where they can ask for certain benefits , such as flexible working . Anthony Lamoureux , CEO of Velocity Smart Technology , explains how a Smart Office can attract employees and provide a better working environment .

The rate of change of technology is rapid and is exponentially rising . In terms of office space and the technology that employees want to have access to in the future , what does this look like ?

Statistics show that people want on average a maximum of 2.5 days per week working in the office . Office technology must keep up with the pace of change and offer flexible ways of working to match the employee demand .
Back in the postwar days when offices were becoming the norm for both men and women for the first time , the biggest concern was whether you would let your daughter work in an open plan office ! Nowadays , flexibility is the key area of focus , with 54 % of people saying they would leave their job if they were not permitted a degree of flexibility .
We are experiencing the largest societal change in many years and are in the midst of a perfect storm . Around-the-clock support is required to sustain these new business models that have sprung up as a result of post pandemic ways of working . Employees are now demanding better employee experience and an increased focus on well-being initiatives , something which can
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