Intelligent CXO Issue 29 | Page 15

TECH TRENDS productive . Managers may also find it harder to give them feedback because they are often omitted from corporate systems .
While employers continue to face a multitude of pressures , they must also recognise their greatest competitive advantage : their people . With this in mind , let ’ s explore the positive impacts that cutting edge workforce management technologies can offer for deskless workers specifically :
1 . Improved communications – Modern workforce technology significantly improves productivity and engagement by enabling smart , integrated communications that improve employee-employer interactions . No matter where an employee is working , they can be connected to managers who can gather immediate feedback and enable datadriven decision-making to ensure that issues are addressed in real-time .
2 . Baked-in compliance – While many employees would love to be able to swap shifts to improve work / life balance , this can be complicated if it involves union rules and compliance restrictions . Balancing employee flexibility , as well as business compliance and costs , is too complex to manage with manual processes and outdated technology . The risks of expensive errors and noncompliance are too high , and the costs associated with inefficiencies could negatively affect the bottom line . Fortunately , modern workforce technology can ensure that both compliance is built into scheduling software and that employees have access to and the ability to easily pick up or swap shifts that adheres to company policy , union or regulatory requirements .
3 . Meeting multi-generation expectations – By 2025 , Millennials and Gen Z will comprise 64 % of the workforce . These generations tend to differ from prior ones as they not only want decent pay , but also a voice in decisions , a sense of purpose and more flexibility and control over when they work . As digital natives who grew up with technology
THESE GENERATIONS TEND TO DIFFER FROM PRIOR ONES AS THEY NOT ONLY WANT DECENT PAY , BUT ALSO A VOICE IN DECISIONS , A SENSE OF PURPOSE AND MORE FLEXIBILITY AND CONTROL OVER WHEN THEY WORK .
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