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Ericsson and Ooredoo extend partnership to advance 5G connectivity in Qatar
Ericsson and Ooredoo Qatar have signed a five-year extension of their 5G deal during Ooredoo Qatar ’ s visit to Ericsson ’ s headquarters in Kista , Sweden to increase collaboration on radio access network ( RAN ) products and services .
Ericsson will also continue supplying indoor small cell solutions ( Ericsson Radio Dot System ), ensuring seamless connection throughout buildings and providing impressive connectivity experiences indoors in Qatar .
The extension to the partnership was signed by Sheikh Ali Bin Jabor Al Thani , Chief Executive Officer , Ooredoo Qatar , and Kevin Murphy , Vice President and Head of Ericsson Levant Countries and Global Customer Unit Ooredoo Group at Ericsson Middle East and Africa , in the presence of Ooredoo ’ s Deputy Group CEO , Sheikh Mohammed Bin Abdulla Al Thani , President and Chief Executive Officer of Ericsson Group , Börje Ekholm and a delegation of senior executives from Ooredoo Group , Ooredoo Qatar and Ericsson .
Additionally , Ericsson will enhance Ooredoo Qatar ’ s 5G customer experiences with the introduction of additional spectrum such as millimeter wave ( mmWave ). Thanks to Ericsson ’ s extended range software , mmWave will allow the service provider to deliver exceptional speeds over multi-kilometre distances .
Under the renewed contract , Ericsson will deliver cutting edge 5G RAN solutions and services that enable faster data speeds , allowing Ooredoo Qatar to explore new 5G use cases and connectivity opportunities for subscribers , to leverage the potential of Internet of Things ( IoT ) applications and exploring emerging technologies such as Artificial Intelligence and Machine Learning for optimising network performance and user experience .
Slalom reveals AI accelerator to create innovative AI-powered bots
Slalom , a global business and technology consulting company , has unveiled a new AI accelerator for businesses using Salesforce – revolutionising the way companies leverage generative AI . Slalom ’ s new technology empowers businesses using Salesforce to build AI-generated bots on the Salesforce platform – enabling organisations to harness the power of AI today to help enhance exceptional customer experiences , all natively within Salesforce .
Generative AI has the power to improve customer experiences and transform how companies do business . Most senior IT leaders ( 84 %) say generative AI will help their organisation better serve customers , and 67 % are prioritising generative AI for their business within the next 18 months . With the exponential growth of generative AI and its potential to disrupt customer service , Slalom and Salesforce are helping companies use generative AI to provide the personalised customer interactions that help businesses grow .
Slalom ’ s new generative AI accelerator provides companies using Salesforce technology with the tools to design , develop and deploy AI-powered bots to help meet business ’ unique needs , while expanding their customer service operations . By building on the power of Salesforce with generative AI-powered bots , businesses can enhance customer satisfaction , increase efficiency and gain a competitive edge in today ' s digital landscape .
“ We are actively showcasing the value of GPT in the Salesforce environment through our generative AI accelerator . Slalom is eager to help customers start their AI journey as soon as possible , so companies can better understand the promise of AI tools and experience the power of innovation in their own world immediately ," said Katie Dunlap , Global Salesforce General Manager at Slalom .
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