BUSINESS PROFILE
Our focus now is on integrating into the Xerox model and helping it sell Digital Transformation and CX more effectively to it ' s customers . This presents an incredible opportunity because Xerox has an impressive customer base . doubled the size of the business and increased the EBITDA ( earnings before interest , taxes , depreciation and amortisation ) from £ 2 million to a run rate of £ 10 million . This was a significant achievement for me .
We ’ d like to expand our capabilities into Europe , which has always been a goal of ours and to assist with expanding Xerox ' s presence in the US .
What kind of clients and market do you serve ?
I am proud of what I have accomplished and , at 55-years-old , I still have a lot of work to do ! The integration with Xerox is crucial , as it is an excellent company with outstanding products and clients . It has a similar sales ethic to ours , which is customer centric .
Patrick Headley , CEO , Go Inspire Group
We primarily serve the UK and Ireland , but we ' ve recently won some projects in the US and Europe as well by focusing on CX and utilising sophisticated marketing techniques such as segmentation .
What has your career looked like so far ?
In 2016 , I did a management buyout and purchased the business as I felt it needed to move in a new direction . Since then , I have
We strive to put the customer first and that is why we have maintained long-term relationships with our clients .
How do you equip your staff with skills and knowledge ?
To equip our staff with the necessary skills and knowledge , we prioritise training and development , both on the job and through external sources , to keep employees motivated and continuously
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