BUSINESS PROFILE
What ’ s the business ’ approach to management ?
What kind of clients and market do you serve ?
At ServiceMax , we prioritise building relationships and trust and empowering employees and managers to do their best work . One of ServiceMax ’ s biggest strengths is the way our team works together . There is a strong camaraderie among employees , and we have great alignment around our # wintogether culture . Highlighting what our software does and the value it delivers to our customers is another key rallying point for employees .
What is your company ’ s vision and goal ?
ServiceMax ’ s mission is to help customers keep the world running with our asset-centric field service management solutions that maximise the life cycle of critical assets and machines . Our goal is to see the world ’ s machines and service businesses running on ServiceMax . In this pursuit , we have grown to over 400 customers worldwide with 300 million assets under management and a work order being processed every second .
Our software addresses customer challenges across a diverse set of industries , including medical devices and healthcare , industrials , high-tech manufacturing , construction and building maintenance , power and utilities and oil and gas . Using our software , customers not only keep complex , critical equipment running , but also optimise their service operations so they can better manage the complexities of service , support faster growth and run more profitable , outcome-centric businesses . Customers include 3D systems , Baker Hughes , Kodak Alaris , Marel , Millipore Sigma , Pitney Bowes , Schneider Electric , Tecpetrol and more .
What has your career looked like so far ?
I started off my career in investment banking at Merrill Lynch . After a few years , I joined Global Crossing as Chief of Staff to John Legere which was an incredible learning experience and gave me a lifelong mentor . I worked my www . intelligentcxo . com
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