INFOGRAPHIC
Distractions and mistakes caused by Zoom and Teams impacting worker productivity and morale
Far from solving the UK productivity and the ‘ Great Resignation ’ crisis – new research reveals that the overuse of collaboration tools – like Teams and Zoom – during the pandemic have led UK workers to make more mistakes ; with younger age workers finding the tools causing them to feel disengaged from their company and colleagues .
The survey of over 1,000 British workers , commissioned by Sapphire Systems , has revealed workers want employers to invest in helping them work faster , smarter and simpler . The result could improve productivity , morale , creativity and company loyalty . The survey of 1,323 adults , conducted by Kantar Research , questioned workers using Zoom , Microsoft Teams and Cisco Webex during the pandemic .
• Only 32 % of UK workers found collaboration tools enabled them to complete their day jobs more effectively , with 81 % stating that the constant interference such as chat distracted them from work they needed to get done .
• Nearly three-quarters of workers ( 71 %) stated that distractions caused them to make mistakes in day-to-day tasks – some of them so bad they couldn ' t bear to recall them .
• Meanwhile 78 % stated that they spent too much time in meetings , with the same number ( 78 %) stating that while these tools enabled them to multitask this added stress to their jobs .
• Just over half of workers ( 56 %) said they found the tools excluded them from contributing their individual points during meetings , with 69 % of 16 – 24-yearolds finding it most difficult to find their voice compared with only 48 % of 49 – 54- year-olds . Female workers found the use of online meeting tools excluded them from participation .
18 www . intelligentcxo . com