“ This is a breakthrough moment for business AI,” said Christian Klein, CEO of SAP SE.“ The Autonomous Enterprise has arrived. With Joule and SAP Autonomous Suite, built on SAP Business AI Platform, we’ re helping organisations like Novartis, Morgan Foods, Nestlé and PwC connect intelligence across every function to deliver trusted business outcomes.”

At SAP Connect, these customers shared how the Autonomous Enterprise is already driving measurable value across their businesses:

•“ We’ ve co-developed and recently launched a pilot of SAP’ s Joule Sourcing Assistant,” said Christoph Buerki, Head of Procurement, Novartis.“ Our vision is for AI agents to handle the manual heavy lifting, enabling sourcing professionals to focus on strategy, supplier engagement and value creation.”

•“ At Morgan Foods, we’ re already putting the pieces in place for agentic adoption, especially through our technical foundation. The biggest shift will be moving from reactive to predictive, where agents can connect demand signals, inventory levels and supplier status faster than ever before,” said Steve Hankins, Chief Financial Officer, Morgan Foods,“ Our superpower will come from people on top of agents. Our approximately 1,000 employees are what make our supply chains work – the technology helps make them even better.”

•“ Our SAP S / 4HANA transformation across 140 countries is creating a connected digital core with consistent processes, trusted data and greater visibility across markets and functions. With that foundation, Joule and the Accounts Receivable Assistant can automatically prioritise collections work based on risk and business context, recommend the next best action and help our finance teams respond faster to change,” said Luca Dell’ Orletta, Global Head IT Innovation & Enterprise Architecture, Nestlé.

•“ In professional services, billing can be one of the more error-prone processes, with accuracy playing an important role in the client experience. SAP’ s Billing Assistant brings greater intelligence to this critical process, helping identify potential issues earlier so our people can deliver better client outcomes and build stronger relationships,” said Jill Notz, Chief Accounting Officer, Controller, Business Services Leader, PwC. Building on the success of the

Billing Assistant, PwC and SAP are extending their collaboration into new areas of joint AI innovation.

SAP’ s autonomous enterprise scales up

Joule Work is beginning its customer rollout as a new AI user interface that lets employees interact with SAP solutions in their own language and complete work across SAP and third-party data. Grounded in business context from SAP Knowledge Graph, which maps more than 7 million data fields, Joule provides information users can rely on. At SAP, Joule Work is already live with 110,000 employees, with the company seeing 20 % productivity gains across finance, HR and procurement. A select group of customers also is using Joule Work in their business environments. x

www. intelligentcxo. com

29