Intelligent CXO is an Intelligent Global Media publication for professionals with an interest in global CXO news and events. If you wish to subscribe for regular copies, then please email: info @ intelligentglobalmedia. com
EDITOR’ S NOTE
Awarm welcome to the 65th edition of Intelligent CXO. It’ s a pleasure to have you here. Within the pages of this magazine, the focus is on global business news and thought leadership.
On the front cover of this month’ s magazine, we feature Carrie Westwell, Chief People Officer at Bensons for Beds, a leading bed retailer in the UK. Communication could be fragmented across the retailer’ s diverse workforce operating across stores, distribution, manufacturing and support centres. Colleagues often had to rely on multiple systems and informal channels, which is why the retailer chose Workjam as its new frontline operations platform. Westwell discusses the benefits the platform has brought to both employees and leaders. Turn to page 14.
expansion toward operational efficiency, sustainable growth and measurable business value. Turn to page 35 to read more.
We also have an Intelligent Technology section dedicated to all the latest technology developments affecting businesses and a page called Project Round-Up which features news from across our regions.
I hope you enjoy the magazine and if you’ d like to contribute to any future issues, please do not hesitate to contact me by emailing rebecca. miles @ intelligentglobalmedia. com
Our Talking Point column this month comes from Bronwyn Partridge, Managing Executive: Insurance Cluster at Workforce Financial Services for EEB, who explores the importance of Employee Assistance Programmes for the workforce. Turn to page 18 to read more.
Rebecca Miles Managing Editor
ISSUE 65
Organisations want teams that work faster, deliver more and consistently outperform the competition. On the surface, that sounds positive. Ambition drives innovation and growth. But many businesses are discovering a difficult truth: the relentless pursuit of high performance is often creating the exact opposite result. Adolfo Gomez Sanchez, CEO, GOLD Results, discusses how businesses can look to elite athletes to evaluate how to maintain and sustain performance. Turn to page 24 to read more.
For a long time the Software-as-a-Service industry was all about growth; inefficiencies were ignored as long as revenue reports looked good. But Udit Verma, CMO & Co-founder at Trackier, has noticed a change. He discusses how the market has entered what he calls the‘ great SaaS correction’ – a shift away from unchecked
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