Intelligent CXO Issue 64 | Page 16

BUSINESS PROFILE
security from the outset: the organisation handles sensitive customer data and must ensure strong privacy protections.
AKTG operates in highly diverse and often remote environments where reliable connectivity cannot be assumed, yet expectations from clients remain extremely high – technology is foundational to daily operations and is central to the customer experience across all properties, including ocean vessels, river boats, Galapagos yachts, camps, and, increasingly, third-party hosted locations.
AKTG aimed to build a secure, scalable and consistent network foundation that could support its global operations and future digital ambitions, including enhanced customer experiences and internal collaboration.
Can you tell me more about what is meant by the threat presented by‘ harvest now, decrypt later’?
THE PARTNERSHIP ALSO ENSURES THAT ADVANCED ENCRYPTION AND SECURITY CAPABILITIES ARE EMBEDDED AT THE CORE OF THE INFRASTRUCTURE, REINFORCING TRUST AND SAFEGUARDING PRIVACY.
The concept of‘ harvest now, decrypt later’ refers to a cybersecurity risk in which malicious actors intercept and store encrypted data today with the intention of decrypting it in the future, once more powerful technologies – such as quantum computing – make this possible.
Even if current encryption standards are robust against today’ s computing capabilities, they may become vulnerable as quantum technology advances. For a business like AKTG, which manages sensitive personal and financial data, this creates a long-term risk to confidentiality. Investing in quantum-safe encryption is a proactive measure to ensure that data remains secure not just now, but in the future.
What is AKTG’ s aim with this partnership? teams, faster decision-making and more seamless service delivery to guests.
The partnership also ensures that advanced encryption and security capabilities are embedded at the core of the infrastructure, reinforcing trust and safeguarding privacy.
The network spans every region in which AKTG operates. When it ' s fully in place the group will have consistent performance, a unified security posture and a single platform to build on. Benefits to the business include faster decision-making, better collaboration across brands and a stronger guest experience because the people serving our customers have the right information at the right time.
What are the main challenges facing AKTG in general?
AKTG’ s partnership with Colt and Arqit is focused on delivering a unified, high-performance, secure global network that supports both operational efficiency and customer experience. The goal is to create a single platform with consistent connectivity and security standards across all brands and locations, from city offices to remote camps and ships at sea. By doing so, AKTG aims to enable better collaboration across its global
Like any growing business, AKTG faces several ongoing challenges. First is the operational complexity of delivering consistent services across geographically-dispersed and often remote environments where infrastructure may be limited or non-existent. Second is the integration challenge stemming from its acquisition-led growth, which has resulted in varied legacy systems and standards. Third, the company must meet exceptionally high customer expectations, particularly around seamless connectivity and privacy, even in remote destinations. Finally, like many organisations, AKTG must navigate an evolving cybersecurity landscape, ensuring that its defences remain ahead of emerging threats rather than reacting to them.
What’ s next for AKTG?
Looking ahead, AKTG is focused on completing its 18-month infrastructure modernisation programme, which is being rolled out in phases globally. Beyond this, the group aims to expand its digital capabilities both internally and externally. Internally, this includes consolidating tools and systems to create a more unified way of working. Externally, the focus is on enhancing the end-to-end guest journey – from planning to post-trip engagement – through technology that complements its high-touch service model. Additionally, AKTG is continuing to invest in innovation, including AI and other emerging technologies, as it seeks to pioneer new travel experiences while maintaining its leadership in luxury travel. x
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