Intelligent CXO is an Intelligent Global Media publication for professionals with an interest in global CXO news and events. If you wish to subscribe for regular copies, then please email: info @ intelligentglobalmedia. com

On the front cover of this month’ s magazine, we feature Mika Yamamoto, Chief Integrated Customer Growth Officer at Freshworks, which builds uncomplicated service software that delivers exceptional customer and employee experiences. It recently released its Cost of Complexity research, looking at the consequences of complex and bloated software for businesses. Yamamoto outlines the survey’ s findings and the challenges organisations face with unused tools and failed implementations. Turn to page 14 to read more.

I hope you enjoy the magazine and if you’ d like to contribute to any future issues, please do not hesitate to contact me by emailing rebecca. miles @ intelligentglobalmedia. com

ISSUE 58

Our expert column is from Alix Pressley – Director of Strategic Content at Intelligent Global Media. She talks about how the rise of the AI co-pilot is quietly redefining what it means to do knowledge work in IT. Turn to page 18 to read more.

It may have taken some time but CISOs now firmly have a place at the boardroom table. But Thom Langford, CTO EMEA at Rapid7, questions whether the CISO’ s message is getting across to the rest of the board. He explores how CISOs can translate cyber-risk into business value. Turn to page 24.

With increased coverage and usage of AI tools, questions have been raised about whether the AI bubble may burst. Ben Gilbert, VP at 15gifts, explores where the warnings come from and what the future holds for AI in the business world. Turn to page 35 to read more.

We also have an Intelligent Technology section dedicated to all the latest technology developments affecting businesses and a page called Project Round-Up which features news from across our regions.

www. intelligentcxo. com

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