INTELLIGENT TECHNOLOGY
WorkJam brings next-gen AI to the frontline workforce with Google Cloud
WorkJam, a leading digital frontline workplace, announced an expansion of its strategic collaboration with Google Cloud to deliver enterprise-ready AI solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google’ s Gemini models and cloud infrastructure, which is revolutionising how frontline organisations operate – bringing intelligent automation, productivity and engagement to a new level and this feature will be the first of an innovative road map that will be AI-driven.
Built on Google Cloud’ s industry-leading AI infrastructure
WorkJam’ s AI roadmap is engineered on Google Cloud, providing unmatched scalability, performance and global reliability. With built-in enterprise-grade security and compliance, it is ready to meet the demands of complex industries such as retail, healthcare, logistics and manufacturing.
Powered by Google’ s Gemini Models: Multimodal intelligence for real-world impact
Leveraging Google’ s Gemini models, WorkJam delivers intelligent and conversational AI that understands text, voice and visual inputs – creating more natural, intuitive user experiences for frontline employees. From task automation and knowledge retrieval to in-the-moment support, WorkJam’ s AI Agent supercharges productivity and reduces friction in everyday operations.
An AI vision for the future of frontline work
WorkJam’ s vision is to continue to transform the frontline experience by integrating Google’ s Gemini models to deliver real-time intelligence, automation and intuitive support directly into daily workflows. By combining voice, text and visual understanding, WorkJam empowers frontline employees with instant access to knowledge, adaptive training and seamless task execution – regardless of language or role. This reduces friction, streamlines operations and unburdens managers to focus on high-value work. AI will enable intelligent labour utilisation and ensure the right people are deployed at the right time, maximising productivity, engagement and customer impact for every customer.
A collaboration driving innovation
This collaboration enables WorkJam to co-innovate alongside Google Cloud,
WITH BUILT-IN ENTERPRISE-GRADE SECURITY AND COMPLIANCE, IT IS READY TO MEET THE DEMANDS OF COMPLEX INDUSTRIES.
gaining early access to AI advancements and accelerating delivery of cutting-edge capabilities to global customers.
“ By integrating the powerful reasoning capabilities of Google’ s Gemini models into the WorkJam platform, we’ re redefining labour utilisation for frontline teams. This isn’ t just about smarter scheduling – it’ s about giving managers and employees real-time support to make better decisions, balance workloads and drive productivity. With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment,” said Steven Kramer, CEO, WorkJam. x
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