Intelligent CXO Issue 52 | Page 18

EXPERT COLUMN

Appreciating AI while being aware of its limitations by Alix Pressley Director of Strategic Content

Artificial Intelligence is widely recognised as the modern technology tool largely responsible for redefining IT transformation for the foreseeable – helping teams work smarter, not harder.

Whether it’ s speeding up internal processes and making operations more efficient or being the reason for the world’ s first AI city set for completion in 2027, its advantages and widereaching business benefits are undeniable.
To celebrate this tech evolution, AI Awareness Day pays homage to AI in a bid to recognise its transformative capabilities, not to mention its positive influence on our daily lives, businesses and society.
” AI Appreciation Day is a timely reminder of the accelerating transformation of the workplace – and the need for the UK to remain a leader in this evolution,” said Evan Reiss, VP, Head of Marketing at Foxit.
These tools don’ t just support knowledge workers; they extend their capabilities.”
While one of the many notable advantages of AI is its ability to take on mundane tasks such as data handling – setting it apart from other emerging technologies on the market – like with any new tech tool, there’ s bound to be debate and uncertainty.
Many have grappled with the idea of getting on board – concerned with being replaced or having to redesign their business models – but are faced with the possibility of being left behind if they choose not to.
Last year, in a bid to tackle and overcome AI inertia, Microsoft and LinkedIn investigated how AI will reshape work and the labour market by surveying 31,000 people across 31 countries. The survey found 60 % of leaders worry their organisation’ s leadership lacks a plan and vision to implement AI.
“ The companies embedding AI into their workflows today are redefining their industries. With the rise of AI agents – systems that can act with instruction, memory and context – we’ re seeing the next wave of intelligent automation.
This result shows that although AI is being adopted on a global scale and at pace, there are still some concerns when it comes to implementing the technology and being aware of how best to use it.
This is reinforced by a recent study conducted by GoTo in partnership with research firm, Workplace Intelligence, revealing 86 % of employees say they aren’ t using it to its full potential, exposing a significant disparity between promise and practice.
So although the benefits of AI are well received, many still feel unprepared and understandably concerned about potential implications – by the same token, we mustn’ t let fear take hold and stand in the way of success. x
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