TECH TRENDS
Organisations that leverage an open and servicebased FSO approach gain a significant advantage by customising insights tailored to their unique business requirements.
How is AI / ML shaping the future of FSO?
AI and Machine Learning are crucial in advancing observability by: more accurate predictions and smarter business decisions.
How does FSO support decisionmakers in a cloud-first world?
As businesses continue migrating to hybrid and multi-cloud environments, decision-makers require a data-driven approach to IT strategy. FSO facilitates this by:
• Automating anomaly detection, reducing the need for manual troubleshooting
• Enhancing predictive analytics, preventing potential failures before they happen
• Generating contextual insights, connecting technical performance with business outcomes
• Providing intelligent automation, reducing downtime and optimising resource allocation
By using AI-driven insights, organisations can shift from reactive problem-solving to a proactive approach that maximises performance and operational efficiency. FSO is likely the most strategic layer for implementing AI, as it serves as the central point where data from various areas of an organisation converges. By automatically summarising and correlating this diverse data, FSO enables deeper insights,
• Providing a unified view of on-prem and cloud resources to optimise costs and performance
• Connecting infrastructure health to business outcomes, enabling leaders to assess ROI on IT investments
• Enhancing cybersecurity monitoring, detecting patterns that indicate threats before they escalate
With FSO, executives and IT leaders can align their Digital Transformation initiatives with measurable business impact. As portions of IT environments extend into cloud and external remote data centres – often managed by thirdparty suppliers – the need for enhanced visibility becomes critical. FSO platforms must deploy monitoring across these environments, gather key performance metrics and normalise data to provide a comprehensive view of operational www. intelligentcxo. com
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