FEATURE
One often reads that people are a business’ s biggest asset. While it has become somewhat of a business cliché, it remains the truth because every organisation is 100 % dependent on the performance of its teams, across multiple functions and levels. The responsibility lies with leaders to develop highperforming teams, made up of high-performing individuals. In other words, the best organisations have leaders that foster a culture of excellence.
People are at the heart of your organisation. Leaders need to make sure they are able to inspire their employees to perform to their best abilities. Insaaf Daniels, Human Capital Director at redPanda Software, shares a few successful strategies on what it takes to build better performers and to master the art of constructive criticism.
A winning culture cannot be achieved without constructive criticism and discipline. Not so much a science, balancing constructive criticism with discipline is an art that requires a delicate balance act. When executed with empathy and care, it can unlock fountains of potential in teams and individuals. Any leader will know that it is not easy. Leaders face multifaceted challenges when providing effective feedback to their teams, and navigating these challenges requires a deep appreciation of human dynamics, emotional intelligence and the nuances of communication. Here are a few successful strategies:
Harness conflict resolution as an opportunity
Organisations, by their very nature, bring different people into the same space and this means that some conflict is inevitable. Causes of conflict vary, but often it stems from lack of accountability, different opinions and behavioural challenges. This creates difficult situations to navigate, but rather than only focusing on the
BUILDING BETTER PERFORMERS: STRIVING TO MASTER THE ART OF CONSTRUCTIVE CRITICISM
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