. 37
. 41
. 44
. 55
. 63
. 66
. 70
INDUSTRY UNLOCKED: How small businesses can benefit from The Procurement Act
FEATURE 2: How automation enhances efficiency and customer experience
CXO INSIGHT: Driving business growth by improving customer experience
REGIONAL ROUND-UP: An update of news from around our regions, including Africa, APAC, Europe, the Middle East and North America
GET TO KNOW: Shankar Haridas, Country Manager for UK & I, ManageEngine
BUSINESS INSIGHTS: Harnessing AI for customer service excellence
FINAL WORD: Can we ever truly fail well?
INTELLIGENT SECTION
48.
28
.
SUBSCRIBE
TO OUR WEEKLY NEWSLETTER
Keep in touch with the very latest information and events
63.
44. 70. www. intelligentcxo. com
5