BUSINESS PROFILE

Tell us a bit more about your business and how it started.

Forty-seven years ago, in the storeroom of a milk shop in Helsinki, Finland, Tecnomen was founded. Tecnomen grew to become the telecommunications company that would deliver Finland’ s first paging and voice messaging systems nationwide. In 2008, it acquired the Indian company, Lifetree, thus creating today’ s Tecnotree and becoming the first end-to-end Business Support System’ s( BSS) provider for the telecom industry. Over the years, we have transformed from a legacy, hardware-driven stack to a fully digital, cloud-native BSS suite, enabling telecom operators to modernise their operations and embrace AI, automation and FinTech solutions.

Today, we continue to harvest this spirit of innovation. We provide cutting-edge digital business support systems, AI-driven customer engagement solutions and FinTech solutions across 70 countries, with our strongest presences in the EMEA and Latin American regions. We aim to be the leading Digital Transformation partner for telecom operators worldwide, enabling them to unlock new revenue streams and enhance their customer experiences.

How has the business grown since it started and how did you ensure growth?

Tecnotree’ s growth has been driven by relentless innovation, deep industry expertise and a commitment to driving Digital Transformation. From its origins in Finland with just two primary customers in Africa and LATAM, Tecnotree has expanded to 70 + countries, serving 90 + providers and 1.2 billion + subscribers. Yet, customer centricity and tailored solutions remain at the heart of its growth strategy. With 4,200 + product features, Tecnotree enables 5G monetisation, streamlines customer lifecycle management and more, ensuring operators stay ahead in a rapidly evolving industry.

Tecnotree is a full-stack digital business management solution provider for digital service providers, enabling them to overcome digital barriers and capture the complete value of automation and connectivity. It has almost 900 employees. Padma Ravichander, CEO at Tecnotree, explains how the business started in the storeroom of a milk shop almost 50 years ago and how it has a commitment to bridging the digital divide.

The company’ s double-digit revenue growth over the past five years is a testament to its ability to understand, adapt and innovate. With 80 %+ of its workforce TM Forum-certified, Tecnotree showcases it expertise and commitment to industry standards. It drives telecom innovation, enabling service providers expand beyond connectivity into FinTech, commerce and AI-driven customer engagement.

What’ s the business’ approach to management?

Tecnotree’ s leadership team brings deep industry expertise, meeting regularly to drive strategy, innovation and operational excellence. We operate with a sharp focus on agility, collaboration and forward-thinking

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