FEATURE
5 . Virtual meetings : specific considerations :
• Technology check : Before starting , ensure everyone can access and use the technology effectively . Provide clear instructions and troubleshooting support .
• Engagement techniques : Use interactive tools like polls , breakout rooms and chat features to keep participants engaged according to their preferred thinking style .
• The chat function can be used to give everyone a few minutes to think in silence , then post their comments in chat – but not pressing send until everyone can do so together on the count of three . This gives people space to think without being influenced by the most dominant members .
• Non-verbal cues : Be mindful of non-verbal cues in video calls , such as body language and facial expressions . Check in with participants periodically to gauge their engagement and comfort level .
Examples of activities
• ‘ Rose , Bud , Thorn ’: At the start of a meeting , ask each participant to share a ‘ rose ’ ( something positive ), a ‘ bud ’ ( something they ’ re looking forward to ) and a ‘ thorn ’ ( a challenge or concern ). This helps create a safe space for sharing and vulnerability .
• ‘ Six Thinking Hats ’: Use Edward de Bono ’ s ‘ Six Thinking Hats ’ method to encourage different perspectives . Assign each participant a ‘ hat ’ representing a different thinking style ( e . g ., emotional , logical , creative ) and ask them to contribute from that perspective .
• Anonymous feedback : Use an online tool to collect anonymous feedback on the meeting process or specific topics . This can uncover hidden concerns or suggestions that people may be hesitant to share openly .
• Pre-meeting input : Send out a short survey or questionnaire before the meeting to gather initial thoughts and ideas . This ensures that everyone has a chance to contribute , even if they are quieter in the meeting itself .
Creating a level playing field in meetings and fostering diversity is an ongoing process that requires commitment and intentionality . By implementing these strategies and activities , organisations can unock the full potential of their diverse teams , leading to greater innovation , creativity and success . When every voice is heard and valued , meetings become powerful engines for positive change . Meetings can be the ‘ best of times !’
Philip Atkinson ’ s book Bee Wise : 12 Leadership Lessons from Inside a Hive is out now . x www . intelligentcxo . com
43