Intelligent CXO Issue 47 | Page 23

EDITOR ’ S QUESTION

DR VIC BAKER , FOUNDER & CEO , EQUITIFY . US

As a leader in Diversity , Equity and Inclusion ( DE & I ), I regard McDonald ’ s decision to scale back its DE & I goals as both politically strategic and potentially shortsighted . The fast-food giant is adjusting its approach , citing legal concerns , economic pressures and changing political landscapes . But does this move align with long-term business success ?

McDonald ’ s had established ambitious DE & I goals , including enhancing diversity in senior leadership and committing to supplier diversity . However , with the Supreme Court striking down affirmative action and increased political pushback against corporate DE & I initiatives , McDonald ’ s seems to be adapting to this new reality . The company may be trying to sidestep becoming a target for lawsuits or government scrutiny , particularly under an administration that is rolling back DE & I- related policies . Numerous corporations are facing similar pressures , balancing regulatory risks with the business rationale for inclusion .
Beyond politics , economic pressures likely play a role . With looming tariffs and supply chain uncertainties – particularly regarding products like Canadian potatoes – McDonald ’ s must navigate cost-cutting measures while maintaining profitability . Scaling back on DE & I could be a strategy to reassure investors and focus on core business operations . However , this approach overlooks the well-documented financial benefits of diversity . Research consistently shows that diverse companies outperform their peers , demonstrating higher innovation , better decisionmaking and stronger employee engagement .
The biggest risk in this shift is not only external but also internal . McDonald ’ s has cultivated an inclusive brand that resonates with a broad , diverse customer base . Stepping back from DE & I could alienate both employees and customers , resulting in trust issues and potential reputational damage . Companies that deprioritise DE & I often encounter challenges with retention and employee engagement , directly impacting productivity and service quality .
The long-term business case for DE & I remains robust . Companies that genuinely commit to inclusion experience increased customer loyalty and financial success . Although McDonald ’ s may be responding to external pressures , it must ensure that its brand values stay intact . Otherwise , the cost of this rollback could exceed expectations – not only in public perception but also in lost innovation , talent and market competitiveness .
McDonald ’ s faces a choice : embrace inclusive growth or risk eroding trust for short-term gains . History has shown that businesses that prioritise DE & I as a core strategy – not a compliance obligation – win in the long run . x
SCALING BACK ON DE & I COULD BE A STRATEGY TO REASSURE INVESTORS AND FOCUS ON CORE BUSINESS OPERATIONS .
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