CXO INSIGHT
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Tell us a bit more about the business and how it started .
DXC is a leading Fortune 500 company that helps the world ’ s most innovative companies flourish in the age of AI . With operations in over 70 countries and 60 years of experience , it has over 125,000 employees globally who work every day to support its clients ’ growth and to deliver solutions at scale with security , reliability , performance and compliance .
In the Middle East region , these technologies are often deployed to modernise legacy systems , optimise operations and enable cost efficiencies critical for competitive advantage .
DXC ’ s focus on AI-driven frameworks , such as its multi-agent AI solutions , helps clients in the region improve decision-making , enhance citizen services and optimise critical functions in industries like public service and manufacturing .
DXC ’ s consulting , engineering and technology experts in the region have deep industry knowledge and an in-depth understanding of the unique challenges and opportunities its clients face . It prides itself most on building solutions that move industries and companies forward .
What is DXC ’ s approach to business growth ?
The world ’ s largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance , competitiveness and customer experience across their IT estates . DXC ’ s growth is driven by a passion to help organisations innovate and modernise .
With over 200 ecosystem partners including AWS , SAP , ServiceNow and Microsoft , DXC enables customers to harness the power of technology at scale and transform businesses through joint objectives , investments , innovation and co-development .
DXC ’ s engineers and experts enable organisations to innovate and improve operational efficiency with the latest cloud technologies – integrating Artificial Intelligence into platforms that support applications and solutions – to modernise their operations , products and services .
Tell me more about DXC ’ s Middle East and Africa regional operations .
Having operated in the Middle East for over 35 years , DXC today employs 2,400 professionals and has over 110 customers across various industries including banking and financial services , insurance , public sector and manufacturing . Supported by delivery centres in Egypt , Morocco and Tunisia , DXC has established a strong presence in countries across the Middle East including UAE , Saudi Arabia , Qatar and South Africa .
It also supports national visions including the UAE 2031 Vision and Saudi Vision 2030 and recently expanded its operations with new offices in Dubai and Riyadh with an aim to help clients unlock AI ’ s full potential , manage their most critical workloads , infrastructure and operations in the cloud and keep their data safe and secure .
How does DXC differentiate itself from competing global system integrators in the MEA region ?
DXC differentiates itself in the region through its deep industry expertise and comprehensive offerings . The organisation prioritises innovation through emerging technologies such as Generative AI , advanced analytics , IoT and cloud .
DXC emphasises cybersecurity , compliance and business resilience in its offerings , recognising the importance of protecting digital infrastructures amidst rising cyberthreats in the Middle East region .
With an increasing regional emphasis on sustainability , DXC aligns its solutions with ESG principles , offering clients tools to track and reduce their environmental impact . This is particularly relevant for industries like energy and utilities .
What does DXC ’ s technology and consulting services portfolio offer in the MEA region ?
DXC makes extremely complex operations simple for its customers , while keeping their data safe across all workloads , so they can focus on their business outcomes .
The organisation ’ s diverse consulting services and outcomefocused design and digital engineering expertise help customers accelerate time to value , harness and industrialise data insights and align their technology and work culture . It enables customers to run best-in-class data engineering and AI platform operations with a culture of design thinking that drives innovation and growth .
DXC ’ s technology and consulting services portfolio in the region are designed to drive modernisation and help organisations grow . It focuses on modernising IT infrastructures and optimising data architectures , utilising AI , automation and analytics to improve processes and customer experiences . Its industry-specific solutions cater to sectors such as energy , utilities , automotive and telecommunications , and its consulting services address complex strategic , operational and technology issues , employing agile governance programs to help clients achieve efficiencies and a sustainable competitive advantage .
Digital Transformation is sweeping across the region . What role is DXC playing in this transformation ?
DXC is a leader in enabling Digital Transformation across the Middle East region . It helps organisations assess digital maturity and creates tailored roadmaps – leveraging emerging technologies like AI , cloud and IoT . It works with clients to streamline operations and improve time-to-market . DXC ’ s recently announced extended partnership with ServiceNow , for business transformation to fast-track GenAI value for businesses globally , is a testament for leveraging the best alliances for its customers . The companies launched a Centre of Excellence ( CoE ), bringing together DXC ’ s industry and implementation expertise with ServiceNow ’ s GenAI solutions to streamline AI adoption for customers .
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