INDUSTRY UNLOCKED : AI in marketing : The savings myth vs . the reality of complexity

FEATURE 2 : Brand renaissance : Crafting consumer connections in the digital age

CXO INSIGHT : Helping customers mature their security operations

REGIONAL ROUND-UP : An update of news from around our regions , including Africa , APAC , Europe , the Middle East and North America

GET TO KNOW : Caroline Cardozo , Director of Product , Arqiva

BUSINESS INSIGHTS : Bridging the gap between employee experience and customer experience

FINAL WORD : How to challenge automatic ( biased ) thinking

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