BUSINESS PROFILE skills , leadership skills , customer service skills and health and safety . We also encourage colleagues to pursue external qualifications and certifications , and we support them financially and practically . We have a mentoring and coaching scheme that pairs up experienced colleagues with newer ones , and we have a knowledge-sharing platform that allows our people to access and contribute to best practices and lessons learned . I mentor two colleagues per year to really get involved in their working lives . We also recognise and reward our staff for their learning achievements , and we celebrate their success stories .
How do you work with other executives within the C-suite to make sure your voice is heard ?
OVER FIVE YEARS OUR REVENUES HAVE GROWN BY OVER 142 % AND WE ’ VE SECURED MAJOR CLIENTS IN DIVERSE SECTORS .
What has your career looked like so far ?
I have been in the services industry for over 25 years , starting as an operations manager at Reliance Security Services in the early 90s . I then moved to Mitie , where I spent 13 years in various roles , culminating in becoming the MD of its Security division in 2010 , overseeing a turnover of over £ 650 million . I joined Kings Security Systems as CEO in 2017 and led the transformation of the business into Kings Secure Technologies in 2018 . I have also served as a non-executive for a risk-based software provider . I ’ m proud to have been voted ‘ The Most Influential Person in the Security Industry ’ by IFSEC Global in 2014 , and I am an international speaker on innovation and the future of security .
How do you equip your staff with skills and knowledge ?
We empower our colleagues by providing them with continuous learning and development opportunities , both on the job and through formal training programmes . We have a dedicated Learning and Development team that designs and delivers bespoke courses and workshops , covering topics such as technical
I always value listening to colleagues and being respectful and constructive . I recognise that each executive has a different perspective and expertise , and I value their input and feedback . I also communicate my own views and ideas clearly and confidently , and I back them up with data and evidence . I listen to and understand the concerns and objectives of other executives , and I try to find common ground and solutions that benefit the whole business . I also support and endorse the decisions and actions of my C-suite , and I show solidarity and loyalty . Being a leader is to ensure I articulate our approach and destination very clearly without ambiguity . This way the team understand the fundamentals of the plan and work collaboratively to achieve the milestones .
How do you ensure different teams in your organisation work together ?
Creating a shared vision and purpose is absolutely essential . By setting clear and aligned goals and expectations , facilitating cross-functional collaboration and communication , resolving conflicts and issues , recognising and rewarding teamwork and performance and by fostering a culture of excellence and innovation , we ensure that Team KST works together as one . I also lead by example , by working closely and effectively with other teams and leaders , by demonstrating the values and behaviours that I expect from others and by being transparent and accountable . x
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