BUSINESS PROFILE

Tell us a bit more about your business and how it started .

Kings Secure Technologies ( KST ) is a group of companies that provides specialist solutions in the fire , security and life safety sector , operating in a wide range of industries . We offer cutting-edge technologies , roundthe-clock monitoring , data analysis and reporting , and risk management services to our clients . We started as Kings Security in 1968 , a leading intruder systems provider , but we realised that we needed to diversify our offerings and expand into other sectors to stay ahead of the market . I became CEO midway through 2017 so , in 2018 , we rebranded as Kings Secure Technologies and embarked on a journey of innovation and transformation . Since then , we have launched new businesses , such as DYMENSiON , our cloud-based incident and trend software , Cougar Protect , our vacant property protection business , and Quidvis , our risk assessment software . We have also made acquisitions in fire and monitoring , such as Silver Group and Cougar Monitoring . Over five years our revenues have grown by over 142 % and we ’ ve secured major clients in diverse sectors .

How has the business grown since it started and how did you ensure growth ?

Kings Secure Technologies is a leading group of companies providing specialist solutions within the fire and security sector and operating in a wide range of industries . Its head office is in West Yorkshire in the UK and it has more than 800 employees , focused on delivering cutting-edge innovative solutions ensuring a full end-to-end risk management approach . Bob Forsyth , CEO of Kings Secure Technologies , spoke to Intelligent CXO about the business and its approach to management .

KST has grown significantly since I joined as CEO in 2017 . We have increased our turnover , our client base , our service portfolio and our market presence . We have also improved our bottom-line and our operational efficiency . We have ensured growth by following a clear strategy and vision , not being distracted and having a longer-term plan in play . Our impressive growth has been driven by investing in new technology incubator businesses to drive our service offering and rewarding talent , focusing on long-term partnerships and value creation , being agile and adaptable to changing market conditions and keeping ahead of the technology curve and fostering a culture of innovation and excellence . We have also been proactive and bold in pursuing new opportunities and making strategic decisions that have paid off in the long run . Our company today has now developed into a technology-based business with our QuidvisRisk software underpinning our innovation , with applications in Fire Assessments , Water Risk Assessments , Asset Management , Security , Mobile Security , Void Services and more . Key to our success has also been our adoption of Zoho CRM and Zoho Analytics . The platforms have totally transformed KST ’ s visibility of data . We are today a technology-centric security and fire business with service wraps .

What ’ s the business ’ approach to management ?

We value authenticity , communication , empowerment and accountability . We believe in being honest with our colleagues , our clients and ourselves about the challenges and opportunities we face and the decisions we make . We believe in communicating clearly and frequently with all our

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