Intelligent CXO Issue 43 | Page 50

CXO INSIGHT
that can ultimately connect anything with anything to meet their specific requirements .
What has your career looked like so far ?
I would say that it has followed a trajectory of continuous growth and adaptation . From my brief stint as a software engineer , I realised my passion lay at the intersection of technology and business . I ’ ve never sat still or allowed myself to get complacent .
Working within consulting provided a window into the software industry ’ s business dynamics and fuelled my entrepreneurial ambitions , but I ’ d have never realised that potential had I become overly comfortable with the status quo .
How do you equip your staff with the right skills and knowledge ?
Employees undergo a robust training programme when onboarding at Celigo . In this ‘ bootcamp ’, they have a chance to learn about our market , ICPs and our product in great detail . Some of it is led by live instructors and some is online at Celigo University . There are cohorts that go through together so no one feels they are alone in the process .
We also have a monthly all-hands meeting to make sure everyone at the company is aware of any changes in direction or shifts we need to make as a business . Communication is key and we are very transparent with our employees so they can make the best decisions for the business .
How do you work with other executives within the C-suite to make sure your voice is heard ?
I believe that everyone has a voice at the table . At the end of the day , the buck stops with me and I get to make the hard decisions , but I value input from my leadership team as well as the people who are on the front lines interacting with customers and making sure the business runs smoothly . Again , those transparent and open lines of communication are key .
How do you ensure different teams in your organisation work together ?
We have shared company goals ( Objectives and Key Results ), so it ’ s imperative that our teams work together to achieve those goals . If there is a weak link or if teams are at odds , no one achieves what they need to . We also have cross-functional team meetings with groups that support or work across each other to make sure everyone is aware of key priorities and initiatives and can address any roadblocks that may arise . Finally , I meet regularly with my leadership team to make sure they are all communicating and working together . It starts there and finds its way to the rest of the organisation . x
50 www . intelligentcxo . com