Companies can be quick to implement a new technology but are not always as quick to provide training . Travel managers have faced more challenging conditions over the last 12 months with travel disruptions commonplace . And although there are tools to help these managers with their jobs , it is important to provide up-todate training . The same applies to new AI tools . Paul Dear , Regional Vice President – Supplier Services EMEA from SAP Concur , outlines how important upskilling is in the travel industry .

Events likes these can result in vital transport , hotels and amenities being overbooked , and for business travellers and travel managers , this can spell chaos .

Business travel provides employees with important opportunities for networking , collaboration and personal and professional development . To avoid the costly effects of disruption , new data from SAP Concur suggests that leaders need to change their approach to business travel – or it could be grounded completely .

Disruptions are bad for businesses and their people

Travel disruption stalls productivity and blocks vital meetings from taking place , with repercussions for business productivity and employee wellbeing .

Our data shows nearly two in five travellers have had to cancel or reschedule meetings or needed to spend additional , unplanned days while on a business trip ( 38 %).

www . intelligentcxo . com

49