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Founded in 2019 , NCG is an Internet service provider and master systems integrator . The company provides holistic tech solutions for the built environment , servicing real estate , urban logistics and enterprise customers across the UK and Europe , as well as managing end-to-end energy transformation projects to enable organisations to transition to renewable energies . Thomas Proctor , CEO of NCG , tells us more about the most challenging part of building a company .

Describe what the past year has been like for your company ?

Despite hitting double-digit recurring revenue

growth , the funding world around us has changed – so NCG naturally had to change with it . Like many businesses , there were some very difficult decisions to be made , even when we were growing . Some might have viewed them as counterproductive , but the reality is that we could see danger looming . So , we recently underwent a company-wide reorganisation and restructuring . That has been key to ensuring we remain adaptable and resilient in the face of shifting landscapes .

What has been the most challenging part of building a company ? stable growth rather than pursuing rapid , unsustainable expansion . Naturally , this shift has influenced our strategies , so we ’ re putting an emphasis on sustainable growth over short-term gains and altering our approach to securing investment .

With both a global pandemic and an uncertain government , start-up survival has been harder than ever . What has been your experience running a start-up over this time ?

Running a start-up during times of global uncertainty can sometimes feel like a shot in the dark . So , resilience and persistence have been critical above all else .

Carving out a space for ourselves – deciding who we are and what we do – hasn ’ t always been easy . Something I ’ m sure many start-ups can relate to is that we ’ ve ( sometimes ) found ourselves guilty of chasing our tails or pursuing opportunities that lead nowhere . But over time , we ’ ve evolved – we ’ ve learnt how not to spread ourselves too thin , which has been crucial for maintaining focus and effectiveness as a business .

How has the changing climate around fundraising impacted your business ?

What we ’ re really seeing at present is a renewed focus on demonstrating long-term

Having the right team on board has also been a godsend . Our team never fails to boost each other up , and weathering the storm together has been truly instrumental to carrying NCG through tough times .

Describe your current job role .

As CEO , the current status of my role involves both streamlining our processes for efficiency and envisioning the company ’ s long-term trajectory . Naturally , this includes things like overseeing board reporting , strategy development , investor relations and key partnerships . And while much of our day-to-day people management is delegated to our fantastic www . intelligentcxo . com

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