BUSINESS STRATEGY establishment of trust with employees . With each piece of feedback managers provide , they accumulate trust ‘ points ’, demonstrating genuine interest in their employees ’ growth . Critical feedback , when tailored to the individual , is taken to heart , reinforcing the perception that it comes from someone invested in their success , rather than a corporate manager solely focused on extracting more from them .
Old dog , new tricks
AI holds the potential to not only facilitate employee growth , but also assist in the development of leaders . Through AI applications , leaders can receive recommendations for their next steps , receiving support and guidance in areas of soft skills where they may lack experience . For instance , a leader may be unaware of the consistent cancellation of 1:1 meetings with an employee , attributing it to urgent matters each time . Without intervention , this could lead the employee to feel undervalued , potentially prompting them to seek alternative employment .
AI applications can preemptively flag such issues , offer recommendations for resolution and even aid in repairing any damage to relationships , thereby addressing the existing soft skills gap in work culture and making human sustainability achievable in the workplace .
Conclusion
In summary , just as the cell phone evolved from scepticism to ubiquity , AI has the potential to reshape leadership practices . Research underscores the need for prioritising soft skills , yet traditional management approaches have faltered , especially amid pandemic-induced changes . The workplace now demands adaptability , and AI emerges as a pivotal tool to bridge the soft skills gap . By leveraging AI applications , leaders can receive tailored guidance , address specific areas of improvement and foster a culture of growth and trust . The potential of AI lies not only in supporting employee growth but also in guiding leaders to enhance their soft skills and promote human sustainability in the workplace . x www . intelligentcxo . com
27