Intelligent CXO Issue 34 | Page 41

FEATURE

In the aftermath of the pandemic and Great Resignation , power dynamics between employers and employees have shifted , placing employees and employers alike on unsure footing . These changes have , in many ways , given birth to mutual distrust , creating a pressing question for executives : how can a company cultivate robust employee engagement in a climate marked by internal stakeholder scepticism and widespread socio-economic uncertainty ?

In a climate marked by internal stakeholder scepticism and widespread socio-economic uncertainty , how can companies cultivate robust employee engagement ? Meredith Carson , Founder & CEO at Growth Ensemble , discusses how the power dynamics between employers and employees have changed and what can be done to engage employees in the everchanging world of work .
Edelman ’ s 2023 Trust Barometer unveiled a global collapse in economic trust , with 89 % of respondents fearing job loss and 74 % fearing inflation . The 2024 barometer , released in Q1 , is likely to report a sharpening of mistrust , following the widespread job losses of 2023 particularly within the tech , retail and healthcare sectors . The tech sector is notable as being an industry which has often been looked up to as setting the standard with regards to employee benefits and possessing ‘ kumbaya ’ workplace environments with motivated and highly engaged employees ; the sector ’ s brands and leaders themselves are often heralded as business icons .
However , resistance , revolts , open letters , strikes and walk-outs – particularly in the tech sector – have become more commonplace globally , as the balance of power see-saws . Employees have called upon leaders of companies to use their power to influence socio-political issues , some have acquiesced , others have resisted and neither approach has tended to work out favourably . The WFH x RTO tug of war continues , with a range of leaders from various industries , such as JP Morgan ’ s CEO ,

NAVIGATING THE NOW : EMPLOYEE ENGAGEMENT IN A TRUST DEFICIT

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