BUSINESS PROFILE

Tell us a bit more about your business and how it started .

Our story is one of innovation and responsiveness to the evolving needs of the global industries . Adaptavist began back in 2005 with a focus on maximising the Atlassian tool suite ’ s potential , recognising an underserved need in the market for specialised expertise in this area . Our initial goal was to transform the way of working for businesses across the industries . Leading transformations in the area of ITSM / ESM , work management , DevOps , cloud and agile ( at scale ) have helped us excel to the top of the market whilst delivering the greatest value to our customers .

However , our journey didn ’ t stop there . As we grew , we expanded our services to support other technologies , understanding that businesses often operate within complex , multi-platform environments . This expansion included developing expertise in other leading technology ecosystems such as Slack , AWS , GitLab and more , alongside our core Atlassian services .

An important aspect of our growth has been diversifying our revenue streams . By offering services , licences and products , we ’ ve created a more holistic approach to serving our clients . This diversity not only benefits our customers but also enriches our team . With varied backgrounds and skills , our team members enjoy interesting career opportunities and flexibility . This diverse team composition enhances our ability to innovate and adapt , keeping us at the forefront of the technology services industry .

How has the business grown since it started and how did you ensure growth ?

The Adaptavist Group is a family of leading technology companies and innovation experts focused on making businesses collaborate and work better . It has seen strong growth in key markets such as Germany , the UK and North America , both within and outside the Atlassian ecosystem , with close to 23,000 customers worldwide in more than 160 countries . The Adaptavist Group headcount is now 1,000 with 40 % based in the UK . Samsoor Hemat , CRO , The Adaptavist Group , tells us more about the business and its vision .

Since its inception , The Adaptavist Group has experienced significant growth , both in scale and service offerings . I attribute this growth to our unwavering commitment to customer value and satisfaction . Our philosophy has always been to act as a trusted advisor to our clients , focusing on delivering solutions that best serve their needs .

Our approach has been to deeply understand our clients ’ challenges and objectives , ensuring that our solutions are not just technologically advanced but also strategically aligned with their goals . This customercentric approach has been crucial , especially during economic downturns . In such times , clients look for reliable partners who can provide expert advice and strategic guidance to navigate challenges effectively .

We ’ ve ensured growth by continually adapting our products and services to the evolving technological landscape , expanding beyond our

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