GET TO KNOW

Matrix Booking is an award-winning , cloud-based , workplace management firm providing desk booking software and meeting room booking software . Paul Scott , CTO , Matrix Booking , speaks to us about his company , current major areas of investment within the industry and his most memorable achievement .

Can you tell us about your current position ?

I ' ve been the Chief Technical Officer at Matrix Booking for the past 18 months , and it ' s been an interesting time to work here , with so much change happening in the resource management

and workspace booking sector due to the return to the office and hybrid working caused by COVID-19 . Our customers are facing new challenges , in how they manage their estates and how their spaces are being used . We ' re in a great position to help them address these challenges and create better work environments .

My typical day involves managing both the tactical and strategic sides of the development team and ensuring we continue to evolve and improve our product set . The industry has become more competitive with new entrants focusing on specific areas , while we have a broader offering covering many areas within the workflow and an ability to integrate as buildings are getting smarter and the drive for information increases .

What would you describe as your most memorable achievement ?

On a personal level , I ' m proud of completing two Ironman events . They were really challenging and required a lot of soul-searching , but I ' m glad I did them .

But on a professional level , I would say my greatest achievement was starting a FinTech firm back in 2002 with a couple of colleagues . It was a really interesting experience because we were competing against some large tech companies . But we were able to leverage the power of the Internet and new technologies to deliver more value to our customers than our competitors were .

It was a challenge , but the software we developed is still being used today . The experience helped shape my mindset and the way I approach work . At Matrix Booking , we ' re very client-led and focused on delivering excellence and I think my experience starting a company has helped me in that regard .

I ' m always looking for new and creative ways to solve problems and a recent project we did with Direct Line Group was a great example of that . They needed a way to control access to their buildings and we were able to integrate that with our booking system to provide even more value . It ' s these kinds of challenges that I really enjoy , and I ' m always looking for ways to use technology to help our clients be more efficient and effective .

What style of management philosophy do you employ in your current position ?

I believe in being inclusive and creating a flat team structure that isn ' t very hierarchical . In the development team , we use agile techniques like Scrum which allow for self-management and teamwork . Ultimately , my goal is to get the best out of everyone and create an environment where there are no wrong ideas . However , I think it would be better to ask my colleagues about their experiences working with me to get a better understanding of my management style .

www . intelligentcxo . com

63