INTELLIGENT SECTION
FINANCE SALES & MARKETING HR SOLUTIONS EMPLOYEE ENGAGEMENT
Future of Work study highlights the employee productivity supported by more hybrid and mobile work styles
forward . Businesses are also looking for better support from their digital technology vendor and service provider partners , with 76 % of businesses reconsidering their existing digital supplier relationships .
( 28 %); partners who outsource services they plan to use such as IT service desk , HR and customer service ( 27 %) and a digital platform that improves how they seek support from partners ( 26 %).
Results from the new Omdia – Future of Work study has found that as work styles continue to diversify , 57 % of HR and IT leaders report that employee satisfaction at work has improved . The study also shows that employees are less satisfied at work when a return to the office is mandated .
The research further reveals that nearly 50 % of employees will permanently work in a hybrid or fully mobile fashion going
The majority of businesses agree that hybrid work presents diversity , equality and inclusion ( DEI ) benefits . Specifically , 69 % agree that hybrid working enables employees with different accessibility needs to pursue more opportunities ; 67 % agree that it allows employees to eliminate location barriers ; 63 % agree that it makes employees feel connected within a cohesive team ; 61 % agree that it allows employees to feel less marginalised and 59 % agree that it helps to close recruitment gender gaps .
Capabilities organisations are seeking when selecting partners to support their workplace transformation goals are a focus on improving environmental , social and corporate governance ( ESG ) practices
“ More diverse work styles have impacted employee productivity , satisfaction and customer experience . And businesses need the help of digital partners , processes and technologies in navigating successful future of work initiatives ," said Adam Holtby , Omdia Principal Analyst , Mobile Workspace and author of the Future of Work report . “ Our research assists solution providers and technology professionals to better understand how they can support clients ' digital workplace challenges and transformation priorities .”
The Future of Work report gathers data and insights on the key workplace transformation priorities and challenges businesses are experiencing . x
52 www . intelligentcxo . com