Intelligent CXO Issue 30 | Page 6

LATEST UPDATES

Ooredoo Group IT operations across six markets to be modernised with digital approach

Ooredoo Group , a leading ICT provider and techco , has announced new partnerships with Tech Mahindra , a leading provider of Digital Transformation , consulting and business reengineering services and solutions , and Google Cloud technologies , that will see the company accelerate its Digital Transformation journey in six operating companies across its global footprint .

Powered by Google Cloud ’ s API Management Platform ( Apigee ), with Tech Mahindra as implementation partner , Ooredoo ’ s IT operations will be modernised by deploying a digital platform-based approach , which will greatly enhance performance and the digital offering , resulting in a significant upgrade in customer experience .
Transformation , elevate the customer experience and strengthen our digital ecosystem across our operating companies .”
The joint expertise of Google Cloud as a global tech leader and Tech Mahindra ’ s deep understanding of the telecoms market will ensure Ooredoo is well-positioned to lead Digital Transformation , both within its organisation and across the industry and deliver cutting edge digital services to its customers .
Sheikh Mohammed Bin Abdulla Al Thani , Deputy Group CEO , Ooredoo , said : “ As a part of our corporate strategy , we actively seek out and foster partnerships with like-minded entities that share our dedication to innovation and technology . Through these collaborations , we aim to elevate our offerings and unleash the full potential of our APIs , enabling us to provide unparalleled digital services to our customers .
“ We are thrilled to join forces with Google Cloud and Tech Mahindra for this transformative project , as it will accelerate our Digital

Cloud kitchen firm launches first coworking kitchen space in London

Acloud kitchen firm has launched its first coworking kitchen space in London , offering both delivery and direct pick-up options for its customers in an innovative new move set to revive the high street .

Following the success of its two coworking kitchen spaces in Dubai , the cloud kitchen firm opened the shared space in Dalston , complete with a front of house that allows for both delivery drivers and customers themselves to pick up their food .
The Co-Kitchens is a cloud kitchen and food business incubator based in Dubai and the UK . At the new London site , companies can hire a shared kitchen space and there is also business development guidance and support for small food start-ups .
Founder , Shahzad Bhatti , said : “ Cloud kitchens are establishing themselves as a billion-dollar industry , but most of them are located in industrial areas or on the outskirts of towns where there are only options for delivery drivers . We ’ ve created an innovative new concept in the heart of East London that not only allows us to have eight food concepts operating from our kitchen , but also features a front of house , which allows delivery drivers and customers to come in and efficiently pick up their order from our automated lockers .
“ This new space is located in a busy central location on the high street rather than industrial or business parks where cloud kitchens are typically located and allows for direct customer sales for our food concepts . Building this techenabled retail environment where customers can order online directly with the brand helps them get more money directly in their pocket instead of delivery platforms taking up to 30 % commission .”
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