Intelligent CXO is a Lynchpin Media publication for professionals with an interest in global CXO news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com
EDITOR ’ S NOTE
Fraud remains a widespread issue across the financial services sector and is impacting both businesses and consumers alike . There are some shocking figures out there and scammers show no signs of easing up . Eduardo Castro , Head of Identity and Fraud , Experian UK & I , features on the front cover of this magazine and he spoke to Intelligent CXO about the problem of fraud within the financial services .
Latest figures from Experian reveal that current accounts are the main target of all financial products , with one in 100 current account applications being fraudulent . In the last quarter , there was a 13 % increase in the fraud rate for current accounts , as well as an 18 % increase in credit card fraud .
high cost of childcare in the UK is no secret and the new support , which will be gradually introduced from April 2024 , will allow more parents to return to work . Lauren Couch , Chief Revenue Officer at Growth Lending , believes that , while the announcement shows the government wants to help working parents , it ’ s up to businesses to follow suit to create flexible and supportive workplaces .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please do not hesitate to contact me by emailing rebecca @ lynchpinmedia . com
But all is not lost . Innovative technologies involving Machine Learning and Artificial Intelligence are becoming a growing – and increasingly commonplace – tool in fraud prevention . Turn to page 44 to find out more .
My Editor ’ s Question this month asked four businesspeople for the best career advice that they had been given . There were some interesting answers from getting a business coach to continual learning . Turn to page 20 for their top tips .
Rebecca Miles Editor
ISSUE 28
Our Business Profile this month is on Valtech , which is a business transformation company . It provides clients with the tools and technologies that create value , build relationships and grow revenue . Suzanne Schroder , Chief Collaboration Officer , Valtech , has spent most of her career at Valtech . She told us more about the company and how she helps her staff grow .
Our Final Word section focuses on how companies can better support employees with children . The government ’ s announcement that it is going to extend its free childcare to support more parents returning to work was met with relief by working parents . The
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