Intelligent CXO Issue 27 | Page 9

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Organisations talking the talk with AI – but just 13 % have acted

Despite all the conversation and excitement surrounding AI , new research has found that just 13 % of businesses are currently using it .

A quarter ( 25 %) believe they will eventually be able to reduce staff numbers and staffing costs due to AI , and 6 % said AI has already allowed them to do this .
Yet , although current take-up is low , greater investment is on the horizon for the majority . The research of 150 senior business decision-makers by cloud accounting software , bluQube , found that 35 % are planning to invest in AI over the next year and 17 % said they ’ ll be investing over the next three years .
However , the findings also point to a clear reluctance to embrace AI among some leaders , with 15 % saying they ’ re unlikely to invest over the next three years and 12 % with no plans to invest at all in future . When these respondents were asked why they ’ re not planning to use AI , expense ( 35 %) came out top of the list .
A third ( 33 %) agreed they didn ’ t have enough time to implement and train AI , while 23 % had concerns around security breaches .
Operations is the most common area currently being impacted , cited by over half of respondents already using AI ( 52 %), followed by production ( 48 %) and customer service ( 38 %). Sales and marketing ( 33 %) and finance and accounting ( 29 %) came out bottom of the list .
However , when respondents were asked which areas of their business they felt would be most impacted by AI moving forwards , it was sales and marketing ( 34 %) and finance and accounting ( 32 %) that came out on top .

Co-working network for innovative businesses opens its eighth hub in London

Huckletree , which runs a leading network of curated co-working hubs for innovative businesses , is set to open its eighth workspace in Broadgate , Liverpool Street this September in a deal signed with British Land , one of Europe ’ s largest listed real estate investment companies .

The announcement , which is a part of Huckletree ’ s wider expansion plans to grow to a quarter of a million square feet by the end of this year , coincides with London being identified as the world ’ s co-working capital , out-scoring other global cities and emerging as the number one location for those looking for flexible office space . The city has seen a boom in the flexible office sector with its highest yet take-up following business rates rising and 74 % of operators planning to expand , and countless businesses and property owners are letting go of longstanding leases and looking for a hybrid model for their teams . campus is home to many of the world ’ s leading financial , legal , tech and media businesses alongside some of London ’ s best food , drink , retail and entertainment . Broadgate sits alongside Liverpool Street railway station , which will soon undergo redevelopment to improve the connection of one of London ’ s busiest commuter hubs to the bustling surrounding area .
Broadgate is a 21-acre neighbourhood , bridging the City of London and the creative , tech-focused communities of Shoreditch and Old Street . The
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