Intelligent CXO Issue 27 | Page 3

Intelligent CXO is a Lynchpin Media publication for professionals with an interest in global CXO news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . com

EDITOR ’ S NOTE

Sustainability is at the top of many businesses ’ agendas . And UPM Biochemicals , which features on the front cover , is helping companies achieve their net zero targets by launching a new generation of biochemicals sourced from sustainably and responsibly managed forests . The innovative new products will enable brands to switch out of fossil-based chemical intermediates for good . Its biochemicals can be fully integrated into existing production and recycling processes , which means they are one key enabler for the transformation of the entire chemical value chain towards renewable circularity .

Following a ten-year R & D journey , UPM ’ s new € 750 million facility under construction in Leuna , Germany , will convert sustainably sourced hardwood into two vital ingredients of industrial manufacture . Dr Michael Duetsch , VP Biochemicals at UPM , talked to Intelligent CXO about how UPM ’ s products can transform the automotive and fashion industries and help them become more sustainable . Turn to page 44 to find out more .
My Editor ’ s Question this month focuses on business growth and asks three experts if they think businesses can grow too quickly . The three experts gave wide-ranging answers exploring the issues of hiring staff , technology infrastructure and company culture . Turn to page 20 .
Shaw , SVP Global Sales at Fluent Commerce , delves into current trends impacting the industry and what ’ s next for retail in our Industry Unlocked section .
Don ’ t miss our Get to Know section , which this month features Thomas Lai , Vice President and General Manager for Asia Pacific and Japan , Boomi , who spoke about his most memorable achievement and about how he changed his management style .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please do not hesitate to contact me by emailing rebecca @ lynchpinmedia . com
Rebecca Miles Editor
ISSUE 27
E-commerce in Nigeria has not yet built momentum and in 2021 , just seven percent of all purchases were made online . Industry experts believe that the fear of fraud is hindering the uptake of e-commerce , which is slowing down business growth . In our feature on page 28 , Henry Olawale Owolabi , Country Manager for DPO Pay , explains how this issue can be addressed to encourage more people to shop online .
Retail has been hit hard by the pandemic and the on-going economic turmoil . The industry has had to adapt to new ways to survive , including exploring the new technology available . Rob
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