Intelligent CXO Issue 25 | Page 19

2 . Most organisations still need to fully embrace Identity-as-a-Service ( IDaaS ) to support hybrid work
The majority of survey respondents ( 81 %) stated they are offering a hybrid work model . As an example , 67 % of respondents state that Multi-Factor Authentication and passwordless authentication are most important to adapting to hybrid and remote work , while 48 % point to the importance of mobile and digital IDs .
Interestingly , the survey also reveals almost half of the organisations aren ' t quite ready to implement a comprehensive IDaaS strategy .
3 . Digital IDs and mobile authentication to propel many more mobile access deployments
Identification and authentication are more commonly completed via mobile devices , including smartphones and wearables . The growing popularity of digital wallets is a key driver of this trend . And expanded capabilities allow smartphone users , for example , to add keys , IDs and digital documents directly in the wallet app . These include , but are not limited to , drivers ’ licences in eight states , verifiable COVID-19 vaccination information , employee badges , student IDs and hotel room keys .
Commercial real estate companies ( 40 %) are outpacing other verticals as large commercial real estate firms are leveraging mobile access as part of their larger tenant experience apps , according to the HID survey .
4 . Nealy 60 % of respondents see the benefit of contactless biometrics
Biometric technologies represent a major break from more conventional means of access
control . Using biometrics as an additional authenticating factor ( e . g . biometric scans to verify an individual ’ s physical identity ) can help organisations eliminate unauthorised access and fraud . The importance of this trend is exemplified in the survey data , which shows that 59 % of respondents are currently using , planning to implement or at least testing biometric technologies in the near future .
5 . Supply chain issues continue to be a concerning factor , but optimism begins to emerge
According to the survey , 74 % of respondents say they were impacted by supply chain issues in 2022 , although 50 % are optimistic that conditions will improve in 2023 . Most affected are commercial real estate companies , with 78 % citing supply chain problems as their main concern .
More than two-thirds of organisations with fewer than 1,000 employees indicate that they were highly impacted by supply chain issues in 2022 , but they are also the most optimistic that these issues will resolve in 2023 .
By better understanding the aforementioned topics , security professionals will be better prepared to adapt faster , deliver exceptional digital plus physical experiences and capitalise on breakthrough innovations in solutions and services . x www . intelligentcxo . com