28 .

Bridging the gender gap in the technology industry

An update of news from around our regions , including Africa , APAC , Europe , the Middle East and North America

12 . LATEST INTELLIGENCE :

Whitepapers from Alcatel-Lucent Enterprise and Erudit

ANALYSIS 14 . TECH TRENDS :

34 .

Creating amazing customer experiences across the globe

The future of SaaS : industry experts share their top seven trends to follow in 2023

66 . BUSINESS INSIGHTS :

How an oversight committee focused on cybersecurity can protect the value of your business

70 . FINAL WORD :

The democratisation of enterprise software : fuelling cross-function innovation

18 . INFOGRAPHICS :

Study reveals how technology decision-makers consume content

20 . EDITOR ’ S QUESTION :

How does your company ensure excellent customer service ?

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