Intelligent CXO Issue 18 | Page 23

EDITOR ’ S QUESTION

SURYA VARANASI , CTO , STORCENTRIC

Today , smart organisations put as much emphasis on the employee experience ( EX ) as they do on the customer experience ( CX ). That is because they know that the two are inherently intertwined .

In other words , doing right by your employees helps to ensure that they will do right by your customers . Not only that , but the word tends to get out about companies that treat their employees well ( and vice versa ) and in this tightening labour market , this enables organisations to attract and retain the best people ( treating your employees well is also simply the right thing to do ).
Today , the employee digital experience is a critical factor in the overall employee experience ( EX ). In order to be successful , organisations must strategically implement technologies that empower employees with the digital capabilities they need to be efficient , effective , productive and protected – no matter where they work .
The ability to secure data whether working on-site , at home or on the road is very important when it comes to the employee digital experience . This is especially true given
the record number of ransomware and other cyberattacks that are currently taking place with such regularity .
In fact , recent IDC research indicated that in 2021 , more than one third of organisations worldwide experienced a ransomware attack or breach that successfully blocked access to systems or data . And for those that fell victim , many experienced multiple ransomware events .
Employees must be armed with unbreakable backup to protect themselves and their organisation from cybercrime , such as ransomware . What ’ s needed is to make backed up data immutable , thereby eliminating any way it can be deleted or corrupted .
The ideal unbreakable backup solution can do just that by creating an immutable , secure format ; and then for added protection , stores the admin keys in another location entirely . And , by layering-on a backup solution that has built-in verification , employees can alleviate their worry about their ability to recover – and redirect their time and attention to activities that more directly impact their organisation ’ s bottom-line objectives . x www . intelligentcxo . com
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