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PUBLICATION
www . intelligentcxo . com | ISSUE 16
EVOKING EMOTION Why immersive CX is the future
SHOPPING SUCCESS Tips for a strong e-commerce strategy
RECRUITMENT RISKS How hiring for potential is worth it
DRIVING INNOVATION
Amit Kapur , Head of UK & Ireland – Tata Consultancy Services ( TCS ), talks to us about Jaguar TCS Racing , the electrification of vehicles and how sport sponsorships can enrich a business .
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