Intelligent CXO Issue 15 | Page 41

FEATURE

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new study on skills in the workplace has revealed a list of the most important skills that workers expect a manager to possess , with leadership right at the top of what they want .
Around half ( 51 % of men and 45 % of women ) of the 2,048 working-age adults polled by Censuswide , on behalf of enterprise LMS provider , Digits , thought leadership skills were the most essential .
Verbal communication and teamwork skills ranked joint second for over a third ( 35 %) of people , closely followed by empathy and problem-solving skills ( 30 % and 29 % respectively ).
New research has revealed that leadership skills , verbal communication and teamwork are the most important for a manager to possess . Intelligent CXO provides further insight into this study and the challenges executives may face .
Surprisingly , written communication skills came last on the list ( 8 %) – proving to be less popular than a strong work ethic ( 21 %), good time management ( 18 %) and conflict resolution ( 15 %).
Just one in 10 of those surveyed reported having no specific skill requirements of a manager , suggesting that most people do have pre-existing ideas around what makes a good or competent manager to them . Whether their actual managers meet their expectations , on the other hand , is a matter for another survey .

WORKERS WANT THEIR MANAGERS TO HAVE LEADERSHIP SKILLS

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